Although I can not say I am impressed about the speed with which my complaints have been dealt with in the past, things have improved and the Securities Commission (SC) has promised that better systems are in place now. For instance a complaint will be immediately acknowledged and the complainant will receive the name and telephone number of the manager in charge handling the case. Any uncertainty about the status, just pick up the phone and dial the manager.
Lodge complaints!
Lodge complaints!
Lodge complaints!
Although I can not say I am impressed about the speed with which my complaints have been dealt with in the past, things have improved and the Securities Commission (SC) has promised that better systems are in place now. For instance a complaint will be immediately acknowledged and the complainant will receive the name and telephone number of the manager in charge handling the case. Any uncertainty about the status, just pick up the phone and dial the manager.